Chore Scape
Support
For help with Chore Scape, questions about your data, or anything else — email us directly.
Contact
We aim to respond within a few working days. If you're contacting us about a data protection request (accessing, correcting, or deleting your data), please say so in your message and include the email address your account is registered under — see our Privacy Policy for details on your rights.
Common questions
How do I delete my account and data?
It's self-service — no need to email us. In either app: Settings → Account → Delete My Account. You can also do this from the website: sign in on My Account and choose delete there. Either way, this marks your account for deletion straight away and shows you the exact date it'll happen; you can cancel any time before then. 30 days after the request, an automated process permanently deletes your account and everything tied to it, including any uploaded photos or documents. Prefer not to use either option? Email us at the address above and we'll action it directly instead.
I'm having a technical problem with the app
Tell us what you were doing when the problem happened, and — if possible — a screenshot. That helps us fix things faster.
How do I cancel my subscription?
You don't need us for this — see the FAQ for the two self-service ways to cancel any time.
I forgot my password
Use "Forgot your password?" on the sign-in screen — it emails you a reset code directly, no need to contact us.